What Is the National Quality Framework (NQF)? A Castle Hill Parent's Guide to NQS Ratings

July 6, 2026

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Last updated: July 2026

The National Quality Framework (NQF) is the system that regulates and rates every approved education and care service in Australia. It covers long day care, preschool, family day care and outside school hours care under one national law and one quality standard, no matter which state a service operates in.

Under the NQF, each service is assessed against the National Quality Standard (NQS), seven quality areas covering the educational program, safety, staffing, and leadership. In NSW, the NSW Early Learning Commission is the regulatory authority that visits services, checks them against the NQS, and issues a public quality rating.

For Castle Hill parents comparing centres, that rating is one independently verified, government-issued measure of quality you can check before you even book a tour. This guide covers what the NQF includes, what each rating level means, what changed in the standard from January 2026, and how to check any centre's current rating. For the bigger picture on what to look for when choosing a Castle Hill preschool, see our complete preschool guide.

What is the National Quality Framework (NQF)?

The NQF is the national system, introduced in 2012 through an agreement between all Australian governments, that regulates early childhood education and care and outside school hours care services across the country. It replaced a patchwork of separate state systems with one national law, one standard, and one rating scale, whether a service calls itself a long day care, a preschool, or a family day care (read more on the difference between childcare, preschool and long day care in NSW if you are comparing service types).

The NQF has four parts:

  • National Law and Regulations: the legal requirements every approved service must meet.
  • National Quality Standard (NQS): the benchmark services are assessed against.
  • Assessment and rating process: how a regulatory authority checks and rates a service.
  • Approved learning frameworks: such as the Early Years Learning Framework (EYLF).

The Australian Children's Education and Care Quality Authority (ACECQA) oversees the NQF nationally, while each state and territory runs its own regulatory authority to carry out visits and issue ratings. In NSW, that is the NSW Early Learning Commission, which became the state's independent regulator on 1 December 2025 (previously this function sat inside the NSW Department of Education) and now regulates more than 6,000 early childhood services statewide.

What are the seven NQS quality areas?

The NQS groups everything a quality service must do well into seven quality areas. A service is rated against each one, then given an overall rating based on the combined result.

  • Quality Area 1: Educational program and practice: a child-centred program that supports each child's learning and development.
  • Quality Area 2: Children's health and safety: protection from illness and hazards, with wellbeing actively promoted.
  • Quality Area 3: Physical environment: a safe, suitable environment rich in experiences.
  • Quality Area 4: Staffing arrangements: enough qualified, experienced educators for the children in care.
  • Quality Area 5: Relationships with children: relationships that support each child's security and belonging.
  • Quality Area 6: Collaborative partnerships with families and communities: genuine partnership with families and the local community.
  • Quality Area 7: Governance and leadership: leadership and systems that support quality and continuous improvement.

What do the NQS rating levels mean?

An NQS rating shows how a service performed against the seven quality areas at its most recent assessment, from a service needing urgent improvement through to the rare "Excellent" award.

  • Excellent: awarded only by ACECQA, to services already rated Exceeding NQS in all seven areas that choose to apply.
  • Exceeding National Quality Standard: all seven areas at least meet the standard, and at least four are rated Exceeding, including at least two from Quality Areas 1, 5, 6 or 7.
  • Meeting National Quality Standard: meets the standard, with quality education and care in all seven areas. This is the benchmark every approved service is expected to reach.
  • Working Towards National Quality Standard: a safe program, but the regulator has identified one or more areas for improvement.
  • Significant Improvement Required: does not meet a quality area or legal requirement, posing a significant risk to children; the regulator acts immediately.
  • Provisional, Not Yet Assessed: a newly approved service that has met the requirements to open but has not yet had its first formal assessment, typically 9 to 18 months after opening.

Meeting NQS is not a starting point to be improved on later. It means a service is delivering quality education and care in every one of the seven areas, right now.

How are services assessed and rated?

An authorised officer from the state or territory regulatory authority visits the service, observes practice, checks documentation, and talks with educators against the seven quality areas. In NSW, the NSW Early Learning Commission carries this out, using a risk-based approach that reassesses lower-rated services more often. Since July 2024, services get 5 business days' notice of a visit, so it reflects everyday practice rather than a specially prepared day, and some reassessments now cover 4 of the 7 quality areas rather than a full revisit. A rating can move up or down at the next assessment, or sooner if a serious incident occurs.

What changed in the National Quality Standard from January 2026?

From 1 January 2026, ACECQA refined the NQS to sharpen its focus on child safety in two quality areas. Element 2.2.3, in Quality Area 2, was renamed "Child Safety and Protection," explicitly requiring management, educators, and staff to understand their role in identifying and responding to a child at risk of abuse or neglect. Quality Area 7 was similarly strengthened, with new wording in Standard 7.1 and Element 7.1.2, so governance and leadership are assessed on how well they prioritise child safety in practice, not only on paper.

This means the NQS a service is assessed against today has a sharper focus on child safety than it did in 2025, worth knowing when reading a rating or asking about it on a tour.

How can I check a preschool's NQS rating before I book a tour?

Every approved service's current NQS rating is public. Look it up through ACECQA's national registers, or the "Find a service" search on StartingBlocks.gov.au, the Australian Government's early childhood information site for parents.

Before relying on a rating alone, check a few things:

  • The date of the most recent assessment: an older rating may not reflect current practice as closely as a recent one.
  • The rating for each of the seven quality areas individually: not just the overall result, since a service can be strong in some areas and improving in others.
  • Whether the service has a current Quality Improvement Plan (QIP): you can ask to see it on a tour, and every approved service is required to keep one.

A rating is a strong starting point, but it works best alongside your own visit, questions, and impressions of the educators and environment on the day.

What this means at Kings Road Long Day Preschool

Kings Road Long Day Preschool is rated Meeting National Quality Standard, most recently assessed 1 November 2024 with nil compliance actions, across all seven quality areas.

We have been part of the Castle Hill community since 1989. Our Learning for Life approach and the Three Rs, Respect, Responsibility and Resilience, sit alongside the NQS as the framework for what happens in our Wallaby Class and Kangaroo Class every day. We are a smaller centre by design, open 8am to 5pm, and welcome an inclusive, multicultural community of families.

Frequently asked questions

Is an NQS rating the same as a licence to operate?

No. A service must already be approved to operate under the National Law before it opens. The NQS rating is a separate, ongoing quality assessment.

What is the difference between Meeting NQS and Exceeding NQS?

Meeting NQS is the national benchmark: quality in all seven areas. Exceeding NQS means at least four of the seven areas go beyond the standard, including at least two of Quality Areas 1, 5, 6 or 7.

How often are services reassessed?

There is no fixed cycle. NSW's risk-based approach reassesses lower-rated services more often, and a serious incident can trigger an earlier visit at any service.

Can a service's rating change?

Yes. A rating reflects the most recent assessment and can move up or down at the next one. It is not a one-off certificate.

Where can I check a specific centre's current NQS rating?

Search ACECQA's national registers, or use the "Find a service" tool on StartingBlocks.gov.au.

What is Kings Road Long Day Preschool's current NQS rating?

Meeting National Quality Standard, assessed 1 November 2024, with nil compliance actions recorded.

Ready to see it for yourself?

An NQS rating tells you a lot on paper, but the best way to know if a preschool is right for your family is to see it in person. Book a tour of Kings Road Long Day Preschool, or get in touch if you have questions about our programme, our NQS rating, or enrolments for 2027.

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